April

2006

We all know that workplace stress is hard on our health. But recent research suggests it can actually be deadly. In this interview, a leading expert on workplace management and well-being reveals some astonishing findings, including this one: Workplace stress apparently can be linked to heart disease -- the number-one cause of death in Americans over 35.
Who better to predict where the Net is heading than one of its creators, Vinton Cerf? In this wide-ranging interview -- the first of two parts -- Dr. Cerf tells how the Internet was born and how it will continue to impact business in the future. He also weighs in on the social implications of his invention.
Business leaders, take note: You can learn a lot from the federal government. This profile delves into how a Department of Labor agency became a model purveyor of customer engagement.
For many executives, the phrase "workplace diversity" evokes "quotas" or "lawsuits." But a recent survey reveals that an organization free of discrimination is not just a better place to work -- it runs more effectively, too.
A recent GlaxoSmithKline decision took the advertising industry by storm: The pharmaceutical giant enlisted its 8,000 U.S. sales representatives to act as "public relations ambassadors." The company hopes that the reps will help to counteract negative images of the pharma industry. Will other companies (including yours) follow their lead?

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