27 August 2009
The recession is perhaps hardest on business-to-business companies; as the consumer economy wheezes, the B2B economy chokes. A few B2Bs -- the ones that really meet their customers’ needs -- will survive. But can they do that without rolling over on price?
13 August 2009
The best partnerships happen when you and someone who has strengths that complement yours join forces, say the authors of Power of 2. Your strengths cancel out your partner's weaknesses, and vice versa. You accomplish together what could not be done separately.
11 August 2009
"Think globally, act locally." Microbiologist Rene Dubos' famous quote applies directly to Gallup's HumanSigma science: A business can achieve consistent performance improvement and sustainable growth when it focuses its energy on managing the employee-customer interactions at the local level.
11 August 2009
The employee-customer encounter must be measured and managed locally. Learn more in this podcast of the
GMJ article
HumanSigma Rule #3.
06 August 2009
Salespeople in the field have the same need to emotionally attach to their workplace as other workers do, and the best companies know how to engage them regardless of how difficult it might be. Hindustan Unilever Limited in India is one of those companies.
06 August 2009
This Indian company proves that it's possible to create engagement among field salespeople, even in the most difficult territories. Learn more in this podcast of the
GMJ article
Engaging a Remote Sales Force.
