December

2004

Educated, idiosyncratic, and flush with discretionary income, the mass affluent -- people who make $75,000 or more annually -- defy easy characterization. Politically, they're right-leaning; socially, they tilt to the left. How should marketers target this complex, and fast-growing, consumer segment?
The number-one reason people leave their jobs is because they "don't feel appreciated," according to the U.S. Department of Labor. What's a manager to do? Start by offering praise to employees that's individualized, deserved, and specific.
In hospitals, high quality leads to healthy financial performance, according to substantial research. While many factors have a significant impact on patient safety and quality, one key is often overlooked: how engaged nurses are at work.
Find out why staffing reviews and performance outcome measurement are the most effective ways to evaluate employees.
Speaking at a recent gathering in Washington, D.C., leading experts in Positive Psychology stressed the importance of trusting employees, authentic leadership, and gender differences at work.

Copyright © 2008 Gallup, Inc. All rights reserved.
Gallup®, A8, Business Impact Analysis, CE11®, Clifton StrengthsFinder®, the 34 Clifton StrengthsFinder theme names, Customer Engagement Index, Drop Club®, Emotional Economy, Employee Engagement Index, Employee Outlook Index, Follow This Path, Gallup Brain®, Gallup Consulting®, Gallup Management Journal®, GMJ®, Gallup Press®, Gallup Publishing, Gallup Tuesday Briefing®, Gallup University®, HumanSigma®, I10, L3, PrincipalInsight, Q12®, SE25, SF34®, SRI®, Strengths Spotlight, Strengths-Based Selling, StrengthsCoach, StrengthsFinder®, StrengthsQuest, TeacherInsight, The Gallup Path®, and The Gallup Poll® are trademarks of Gallup, Inc. All other trademarks are the property of their respective owners. These materials are provided for noncommercial, personal use only. Reproduction prohibited without the express permission of Gallup, Inc.