21 May 2009
Executives are getting conflicting signals. They’re told the U.S. GDP contracted sharply in early 2009, but also that the recession is bottoming out. Gallup Chief Economist Dennis Jacobe, an early forecaster of the downturn, tries to clear up the confusion.
14 May 2009
Only 22% of business-to-business customers are engaged, and just 13% are fully engaged. The reason? A small percentage of B2B companies focus on engaging customers emotionally. The other companies believe they need only emphasize price, speed, and efficiency.
12 May 2009
The economy may get worse before it gets better: Most economists say the U.S. GDP will turn around by mid-2009, but the unemployment rate will continue to climb through 2010. Here's how executives can keep employees engaged in this rough economic climate.
07 May 2009
Medical errors are responsible for injury in 1 out of every 25 hospital patients and perhaps up to 98,000 deaths each year. These events are not only tragic -- they're costly. An engaged staff can cure this problem.
05 May 2009
Mergers, acquisitions, joint marketing agreements: Some thrive; many fail. Two management experts say that successful corporate marriages aren't all that different from productive partnerships between two colleagues. Here are the eight elements of a prosperous merger.
