August

2002

More than half of your employees may not be engaged with their work. That should be more alarming to you right now than plummeting stock prices or accounting scandals. But, unlike the stock market, you can actually do something about non-engaged workers. Workplace expert Curt Coffman tells how the world's greatest managers refocus and re-engage low-performing employees.
Too many employees languish in jobs that squelch their aspirations. This is damaging to them individually, but also to their workplaces. For those employees -- and their managers -- there is a better way.
Be forewarned: Older consumers are more likely to switch brands than you think. To keep them, don't focus on traditional measures of "loyalty" -- focus on fully engaging them instead.
The current crisis in confidence has investors and employees nervous. If the news from Wall Street is making your company's salespeople edgy, these three strategies can help you keep them focused, engaged, and productive -- even amid high anxiety.

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