March

2009

26 March 2009

Gallup has been studying leadership teams for nearly four decades, and that research has uncovered five telltale signs of strong, high-performing groups of employees, report Tom Rath and Barry Conchie, authors of Strengths Based Leadership.

19 March 2009

Organizations worldwide are undergoing a frenzy of cost cutting as the global recession deepens, with seemingly no end in sight. But there’s actually an area where companies can, and should, increase budgets: creating dialogue with customers.

12 March 2009

You might be surprised to know which channel remains most popular with bank customers, according to the results of a recent Gallup survey. A financial services expert explains why companies need to pay close attention to their customers’ preferences.

10 March 2009

Does the strengths approach work with manufacturing employees? This is a question strengths experts hear often from senior executives, and the assumption is that blue-collar workers aren’t interested in sharing who they are. Sam’s story proves that wrong.

05 March 2009

Business and government leaders can learn a lot from a think tank that’s saving New York City’s public schools. It gets good advice from the right people, pays close attention to problems, and has a zero-tolerance policy for failure.