26 March 2009
Gallup has been studying leadership teams for nearly four decades, and that research has uncovered five telltale signs of strong, high-performing groups of employees, report Tom Rath and Barry Conchie, authors of Strengths Based Leadership.
19 March 2009
Organizations worldwide are undergoing a frenzy of cost cutting as the global recession deepens, with seemingly no end in sight. But there’s actually an area where companies can, and should, increase budgets: creating dialogue with customers.
19 March 2009
Amid a frenzy of recession-driven cost cutting, here's one area where companies should
increase budgets: creating dialogue with customers. So says William J. McEwen in this podcast of his
GMJ article
A Failure to Communicate.
12 March 2009
You might be surprised to know which channel remains most popular with bank customers, according to the results of a recent Gallup survey. A financial services expert explains why companies need to pay close attention to their customers' preferences.
12 March 2009
You might be surprised. Here's why financial companies need to pay close attention to their customers' preferences. Learn more in this podcast of the
GMJ article
Where Do People Do Their Banking?.
10 March 2009
Does the strengths approach work with manufacturing employees? This is a question strengths experts hear often from senior executives, and the assumption is that blue-collar workers aren't interested in sharing who they are. Sam's story proves that wrong.
10 March 2009
Does the strengths approach work with manufacturing employees? Absolutely, says one shift supervisor, and his crew's results prove it. Learn more in this podcast of the
GMJ article
Strengths on the Factory Floor.
05 March 2009
Business and government leaders can learn a lot from a think tank that’s saving New York City’s public schools. It gets good advice from the right people, pays close attention to problems, and has a zero-tolerance policy for failure.
