February

2009

26 February 2009

We all have natural talents, but the greatest leaders are unusually aware of theirs. They know what they’re good at, and they don’t try to make themselves well-rounded or like some other leader, say the authors of Strengths Based Leadership.

19 February 2009

The global economy is floundering, but there’s little managers can do about forces beyond their control. There are, however, things they can do to protect their companies, their employees, and themselves. In fact, engaging employees could mean their company’s survival.

12 February 2009

In this rough economic climate, it’s more critical than ever that you and your customers know why your company is in business, says a leading marketing expert whose clients have included Wal-Mart, Southwest Airlines, and the U.S. Air Force.

12 February 2009

Many companies have a robust program for recruiting a diverse array of people, but they aren’t able to transform this diversity into organizational excellence. As a result, the real challenge is not creating diversity but inclusiveness.

05 February 2009

Emotion frames the employee-customer encounter. This is the second rule of HumanSigma management, and Alegent Health applied it to create a culture that emotionally engages its employees and customers. The result has been greater performance in the metrics that matter most.

05 February 2009

Podcast of the GMJ article HumanSigma Rule #2

03 February 2009

One of the core principles of strengths management is that people don’t need to be well-rounded to succeed. It helps, however, if teams are well-rounded, say the authors of Strengths Based Leadership.