09 December 2004
In hospitals, high quality leads to healthy financial performance, according to substantial research. While many factors have a significant impact on patient safety and quality, one key is often overlooked: how engaged nurses are at work.
09 December 2004
Educated, idiosyncratic, and flush with discretionary income, the mass affluent -- people who make $75,000 or more annually -- defy easy characterization. Politically, they're right-leaning; socially, they tilt to the left. How should marketers target this complex, and fast-growing, consumer segment?
09 December 2004
Find out why staffing reviews and performance outcome measurement are the most effective ways to evaluate employees.
09 December 2004
Speaking at a recent gathering in Washington, D.C., leading experts in Positive Psychology stressed the importance of trusting employees, authentic leadership, and gender differences at work.
09 December 2004
The number-one reason people leave their jobs is because they "don't feel appreciated," according to the U.S. Department of Labor. What's a manager to do? Start by offering praise to employees that's individualized, deserved, and specific.
