April

2008

Financial services expert Douglas Berlon is a 20-year veteran of the banking industry who was a top executive for a major financial institution. In this candid, gloves-off interview, he assesses the effect of the subprime meltdown on the industry and the impact it will have on consumers. He also questions the effectiveness of the federal stimulus package.
When it comes to first impressions about employees’ talents, you should trust -- but verify -- them. A good way for managers to do this is to ask probing questions of each individual member of their team.
Economist Angus Deaton thinks so -- or at least, money can buy you a more valued life. But he also believes a focus on happiness may do more harm than good, particularly in emerging countries. He also wonders if foreign aid -- both social and financial -- to emerging countries might be harmful. Read this very provocative conversation.
Upscale clothier Jack Mitchell, author of the bestseller Hug Your Customers and CEO of Mitchells/Richards/Marshs, explains his infectiously enthusiastic approach to management in his latest book, Hug Your People. In this interview, Mitchell tells why positivity is good for productivity and profits.
When Gallup analyzed high-performing workgroups to understand what drives their success, one of the dozen elements that emerged as most important was the statement “This last year, I have had opportunities at work to learn and grow.” Decades of research reveals that employees give more of themselves when they feel a sense of progress rather than feeling stagnant, according to the authors of 12: The Elements of Great Managing.

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