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November 12, 2001
It's difficult to create meaningful partnerships until we get past the superficial and begin to relate as unique individuals. It can take time to establish the level of understanding necessary for collaboration -- if it happens at all. Here are ...
September 17, 2001
In sports it's often called chemistry: that blend of talent that makes a team able to accomplish the impossible. It's a balance that all managers want, whether they're coaching a baseball team, or leading a business initiative. Here are some ...
September 25, 2000
Marketing today is increasingly about "relationships." Repeat business is now recognized as the avenue to enhanced profit performance, and the prerequisite for a sustainable future. The goal: building an enduring and leverageable bond between ...