September 11, 2003
As more Thai firms try to compete in the global market, they learn that the quality of their people is critical to winning business. Those firms often start by asking "How do we select talented employees?" But a smarter question would be "How ...
May 8, 2003
When corporate leaders say, "Our people are our most valuable asset," they're usually expressing an emotion, not citing evidence. But at B&Q, Europe's largest home improvement retailer, the importance of people is a matter of quantifiable fact. ...
April 10, 2003
Most pay systems reward equality, not excellence. They repel top performers and coddle the mediocre. Is your company's performance plan driving away your best people?
December 12, 2002
How well do you set expectations for your sales team? You might be surprised by how poorly your reps rate your performance in this critical area. Here's how to make sure you are communicating clearly -- and in a way that delivers measurable ...
September 26, 2002
Engaged employees are more productive, more profitable, and more customer-focused, and they're less likely to jump ship. But most companies struggle to engage their workers -- in fact, Gallup research shows that 70% of U.S. employees are not ...
September 23, 2002
Corporate leaders should consider critical human-capital matters in their leadership actions and discussions every day. The 100+ Leadership Discussion questions will help corporate leaders jump-start these discussions in their companies. The ...
June 3, 2002
Employees join an organization enthusiastic and committed. But often, that first year on the job is their best. What can managers do to enhance employee engagement for the long term? Curt Coffman shares tips that can help managers spot employees ...
April 15, 2002
Engaged employees are more valuable to your company than disenchanted ones, and Gallup estimates that actively disengaged workers cost the American economy up to $350 billion per year. Here are strategies for spotting the best and worst ...
March 15, 2002
A survey of German employees last summer revealed that a staggering 69% are profoundly disconnected from their work -- a surprise, since German workers are highly skilled and generously compensated, and they produce some of the best products in ...
March 15, 2002
Want productive employees? Make sure they have the right tools to get their job done. When Gallup asks employees if they have the proper tools for their jobs, a positive responses corresponds with enhanced employee safety, customer loyalty, and ...
