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December 13, 2007
Gerald Wagner has spent his career trying to understand decision making and decision makers. He has come to the conclusion that most businesspeople, in fact most people, don’t understand the rules of cause and effect as they apply to decision ...
October 11, 2007
Gallup’s World Poll, the first of its kind, reveals new findings on the “great global dream” and how it will affect the rise of the next economic empire. Jim Clifton, Gallup's chairman and CEO, offers an in-depth analysis of the study's ...
September 13, 2007
When an acclaimed Ritz-Carlton executive was named president and CEO of a luxury hospital, it sure caught the attention of the healthcare industry. In this interview, Gerard van Grinsven explains his controversial appointment, how he'll keep his ...
September 13, 2007
Like many Asian banks, Siam Commercial Bank suffered tremendously during the 1997-98 financial crisis. But it managed not only to pick up the pieces and regroup -- it moved to the front of the pack. Here's that company's success story, which ...
July 12, 2007
Two leading researchers say that one way companies can increase employee and customer engagement is to develop market-oriented and learning-oriented cultures. Here are the findings of their extensive study.
May 10, 2007
Many companies, including those in the Fortune 500, are investing heavily in innovation but getting frustrated with their returns. They may want to stop and take notice of this small manufacturing company that has proven to be wildly successful ...
April 12, 2007
A recent Gallup study of the U.S. workforce reveals this simple yet powerful formula: strengths development + engagement = innovation. Learn more about this national study and how its findings can be applied to your company.
February 8, 2007
Psychologist Shane Lopez has many reasons to be optimistic about the bottom-line power of hope. Far from being a mere warm-and-fuzzy attribute, hope can be measured, increased, and deployed. And Dr. Lopez contends that it plays a central role in ...
January 11, 2007
Senior executives and management experts argue that innovation is today's most important driver of business success, not to mention global economics. That's why a group of company leaders gathered recently to discuss innovation, leadership, and ...
October 12, 2006
A lot, says the author of Vital Friends: The People You Can't Afford to Live Without. In fact, he says they're so valuable that managers should actually be fostering close relationships in the office.