January 12, 2006
Already an esteemed hospital with a high-performing staff, Medical City Dallas wanted to improve the engagement of its employees. Its leaders were determined to uncover problems and identify deficiencies -- and to correct them. This effort has ...
November 10, 2005
For more than two decades, this global company has delivered at least 20% organic growth annually. Stryker executives attribute this achievement largely to recruiting people who have the right innate talents to drive the business forward. ...
September 8, 2005
Physicians can create tremendous value for healthcare organizations by the revenue they generate through referrals. So it's essential for healthcare executives to understand the concept of physician engagement -- not only how to measure it, but ...
January 13, 2005
The Medical Center of Plano has always been viable -- but viable isn't acceptable in a town with 29 other world-class hospitals. To increase market share and profitability, this HCA hospital had to find a way to beat its competition. Here's how ...
December 9, 2004
In hospitals, high quality leads to healthy financial performance, according to substantial research. While many factors have a significant impact on patient safety and quality, one key is often overlooked: how engaged nurses are at work.
October 14, 2004
U.S. hospitals are facing the critical problem of rising nursing vacancy and turnover rates, but many leaders don't understand just how complex the challenge is. Curing the nursing shortage requires a heavy dose of innovative recruiting, ...
February 12, 2004
Dietitians at St. Mary's/Duluth Clinic Health System were at a crossroads. Their team didn't have enough people and felt ignored. Their workspace was "dismal." A few were quietly threatening to resign. Here's how one manager attacked this ...
June 12, 2003
Positioning employees so they can do what they do best isn't just good for them -- it's good for business. For Stryker Instruments, repositioning just one employee so he could use his talents more effectively saved the surgical equipment maker ...
May 8, 2003
Last year, Gallup consultants talked to a GlaxoSmithKline team about talents and strengths, and things haven't been the same since. Here's how one manager used a strengths-based approach to help her team members maximize their talents.
May 8, 2003
Pharmaceutical sales executives are under increasing pressure to maximize return on their companies' R&D dollars. Fully engaging physicians is key -- a goal that can only be met by top-notch salespeople. These four smart strategies will help you ...
